Enhancing Ozmo’s virtual devices to support apps
Ozmo is a troubleshooting tool that makes tech support simple.
This platform provides call center agents with virtual devices they
can use to help customers who call about an issue on their phone
and/or applications. Ozmo’s clients include Google Fi, Telus, and Verizon.
Areas of Practice: User Research / Analytics / UI and UX Design / Development Handoff